Chapter 3 Summary (February 12, 2020)
I can’t believe we’re already in week three and this class has gone into full gear—which is good because this weekend was all about the Oscars for me. I saw all of the Best pictures this year, and I was surprised that a foreign film from South Korea won the Best Picture honors. Wow! Hopefully this’ll be a big boost for not only the Korean film mark, but for foreign films.
Talk about perfect timing that we are moving full steam ahead with the readings of chapter three, website readings, and our group project.
As my group is getting ready for our UX Problem Solving using the Insite, I am giving a summary guide to the chapters we read from our textbook, Killer UX Design.
Chapter three focused on understanding the user context of not only what the customer is putting out there, but also upon feedback from its subjects they are interviewing. It also gave plenty of suggestions to choose a method when doing UX research and follow of the guide.
The best suggestion was to formulate questions beforehand so you get a good narrow focus on what the problem is and how to go by solving it.
My favorite is the 5 Why’s, where you can ask yourself why this matters, and you can get 5 different responses to the same question.
There are also different types of user research that I might find helpful once our group gets finished with the questions.
The book also talked about contextual inquiry (an unstructured interview that occurs in the context in which their product will be observed and recorded by the way people work and behave), diary studies (in which the users are enabled to document the work over a period of time.
My favorite technique that I hope our group will incorporate in our research is usability testing, a technique for evaluating how easy a product or service is to use by having users complete a set of typical random tasks. My team might use this for our UX Project on the DVC InSite home page, hopefully for the users to complete various activities, seeing if they know what the color pattern scheme is and how to navigate the webpage itself.
Talk about perfect timing that we are moving full steam ahead with the readings of chapter three, website readings, and our group project.
As my group is getting ready for our UX Problem Solving using the Insite, I am giving a summary guide to the chapters we read from our textbook, Killer UX Design.
Chapter three focused on understanding the user context of not only what the customer is putting out there, but also upon feedback from its subjects they are interviewing. It also gave plenty of suggestions to choose a method when doing UX research and follow of the guide.
The best suggestion was to formulate questions beforehand so you get a good narrow focus on what the problem is and how to go by solving it.
My favorite is the 5 Why’s, where you can ask yourself why this matters, and you can get 5 different responses to the same question.
There are also different types of user research that I might find helpful once our group gets finished with the questions.
The book also talked about contextual inquiry (an unstructured interview that occurs in the context in which their product will be observed and recorded by the way people work and behave), diary studies (in which the users are enabled to document the work over a period of time.
My favorite technique that I hope our group will incorporate in our research is usability testing, a technique for evaluating how easy a product or service is to use by having users complete a set of typical random tasks. My team might use this for our UX Project on the DVC InSite home page, hopefully for the users to complete various activities, seeing if they know what the color pattern scheme is and how to navigate the webpage itself.
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